In our latest podcast episode, we delve into the complexities of maintaining a 24/7 railway operation with Brad Smith, Operations Manager for Wessex Route at Network Rail.
As the railway industry continues to evolve, so too do the expectations and needs of its workforce. Brad shares valuable insights into how organisations can adapt to generational shifts and the importance of building a resilient and inclusive culture.
One of the key challenges faced by railway operations is ensuring that the workforce is appropriately sized and structured. Brad emphasises that the railway cannot afford to be understaffed, risking burnout and safety concerns, nor can it be overstaffed, leading to inefficiencies. This delicate balance is essential for maintaining operational continuity.
Moreover, as we look towards the future, it’s clear that the generational makeup of the workforce is changing. By 2030, Gen Z is expected to comprise over 30% of the global workforce, bringing with them a different set of values and expectations. Unlike previous generations, they prioritise purpose, flexibility, and personal growth over mere financial compensation. This shift necessitates a rethinking of traditional working practices, with more flexible shift options and clear career development pathways.
Brad also highlights the significance of diversity and inclusion in creating a resilient workforce. A diverse team is not just a compliance issue; it’s a business imperative that can lead to better decision-making and improved operational effectiveness. Companies that embrace diversity are more likely to outperform their peers, making it crucial for the railway to reflect the communities it serves.
Investing in internal capability through upskilling and apprenticeship programmes is another focal point of Brad's discussion. By nurturing talent from within and providing opportunities for professional development, organisations can build future leaders who are equipped to meet the challenges of the evolving railway landscape.
As we navigate these changes, it becomes clear that the railway industry must adapt its people strategy to ensure success in the future. By focusing on resilience, adaptability, and inclusivity, we can not only sustain the railway but also future-proof it for generations to come. Don’t miss this insightful episode.
