29.01.18
Arriva Wales completes £500,000 carriage revamp as franchise draws to a close
Arriva Trains Wales has completed a £500,000 makeover of the interiors of its rolling stock.
In response to customer and community feedback, 60 carriages on 17 routes have been refurbished, which the train operator says will give travellers on the Valley Lines a more comfortable journey.
The renovation, which used 365 litres of paint and 917 metres of window film, has also seen wi-fi installed across the refurbished trains.
Simon Hughes, engineering director at Arriva Train Wales, said that the works were a great way to start the new year.
“In order to sustain our commitment to provide high-quality service to customers, we have invested in refurbishing the carriages and hope that passengers using the network will notice a real difference to the facilities,” he explained.
“We have also delivered free, fast and reliable wi-fi on trains across the Valley Lines network to further modernise the trains and enhance passenger experience.
“This is a part of a wider programme of wi-fi rollout funded by the Welsh Government and Department for Transport.”
He added: “Even at the end of our current franchise, it’s really important to us that we continue to invest alongside in our partner in Network Rail and the Welsh Government.
“We want to improve to ensure that we prepare for the exciting changes which are coming down the line for our customers.
“Older trains such as our Valleys fleet need to be cared for to ensure that we provide the best possible experience from our available rolling stock.”
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