29.01.10
First Great Western to invest in services
Train operating company First Great Western is to invest around £8 million in improving its rolling stock for London and the Thames Valley.
The company has said that it has even increased its funding fro the improvement works, after taking suggestions from the public.
First Great Western’s Managing Director, Mark Hopwood, said: “This investment is a direct response to the issues our customers have been telling us about.
“Understandably, their first priority is for their trains to be on time, and with an improvement of more than 5 per cent in punctuality and reliability in the past year we’re making real progress in that area. This work will significantly improve that.”
The improvements to the rolling stock include better public address systems, upgraded air conditioning, along with better toilets, carpets and furnishings.
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